Refund and Returns

RETURN POLICY
 
Last updated September 11, 2020
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at betteruseboss@gmail.com to obtain a Return Merchandise Authorization (RMA) number and a mailing address. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the address provided. 
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least one (1) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
The following items cannot be returned or exchanged: 
 
     ●     calling cards   
     ●     SIM Cards     
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     You understand that US wireless real time refills, top-ups or International top-ups and eGift cards cannot be canceled once the funds have been applied to your mobile device.   
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
(888) 707-3875 
betteruseboss@gmail.com 

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